A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.
About half my time is spent on business operation type stuff.
The main job of the entrepreneur is to define the mission, find and inspire the team, and lead.
I quickly figured out [that] the one ability I’d better have is to create relationships.
Do not primarily train men to work. Train them to serve willingly and intelligently.
The union organizers are asking us to sit still while it sells our men the jobs that have always been free.
Workers – men and women – of all countries, place yourselves under the banner of the Fourth International. It is the banner of your approaching victory!
Competition whose motive is merely to compete, to drive some other fellow out, never carries very far.
Much of the messy advertising you see on television today is the product of committees. Committees can criticize advertisements, but they should never be allowed to create them.
Our modern industrialism, changed to motives of public service, will provide means to remove every injustice that gives soil for prejudice.
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
Mark my word: A combination airplane and motor car is coming.
Unless you are breaking stuff, you are not moving fast enough.
The highest use of capital is not to make more money, but to make money do more for the betterment of life.
A market is never saturated with a good product, but it is very quickly saturated with a bad one.
You now have to decide what ‘image’ you want for your brand. Image means personality. Products, like people, have personalities, and they can make or break them in the market place.
It takes a big idea to attract the attention of consumers and get them to buy your product. Unless your advertising contains a big idea, it will pass like a ship in the night. I doubt if more than one campaign in a hundred contains a big idea.
If I had asked them what they had wanted, they would have said a faster horse.
The way I run my business seems to be easier than the way I run my life.
Half the money I spend on advertising is wasted; the trouble is I don’t know which half.
I started the site when I was 19. I didn’t know much about business back then.
