A big business never becomes big by being a narrow society looking after only the interests of its organization and stockholders.
No business can succeed in any great degree without being properly organized.
Competition is the lifeblood of industry.
Depressions aren’t acts of God; like wars, they are the work of a small group of men who profit by them.
When two men in business always agree, one of them is unnecessary.
While several parties have expressed interest in buying the company, I’m not shopping it, I haven’t sold it and I’m not about to sell it.
The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.
A well-run restaurant is like a winning baseball team. It makes the most of every crew member’s talent and takes advantage of every split-second opportunity to speed up service.
A business that makes nothing but money is a poor business.
Do not be embarrassed by your failures, learn from them and start again.
Profits made out of the distress of the people are always much smaller than profits made out of the most lavish service of the people at the lowest prices that competent management can make possible.
Half the money I spend on advertising is wasted; the trouble is I don’t know which half.
I never went to business school. I was just bumbling through a lot of my life. I was like the guy behind the curtain in The Wizard of Oz.
The well-satisfied customer will bring the repeat sale that counts.
A real entrepreneur is somebody who has no safety net underneath them.
It’s not just about being better. It’s about being different. You need to give people a reason to choose your business.
Competition whose motive is merely to compete, to drive some other fellow out, never carries very far.
In the end, all business operations can be reduced to three words: people, product, and profits. Unless you’ve got a good team, you can’t do much with the other two.
If you think your boss is stupid, remember: you wouldn’t have a job if he was any smarter.
The tooth fairy teaches children that they can sell body parts for money.
There are people who are really good managers, people who can manage a big organization, and then there are people who are very analytic or focused on strategy. Those two types don’t usually tend to be in the same person. I would put myself much more in the latter camp.
