Exchange ideas frequently.
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven’t ordered wanted goods into your store.
Salesmanship, too, is an art; the perfection of its technique requires study and practice.
No serious-minded man should have time for the mediocre in any phase of his living.
My definition of an executive’s job is brief and to the point. It is simply this: Getting things done through other people.
Courteous treatment will make a customer a walking advertisement.
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
Employers only handle the money it is the customer who pays the wages.
I believe that any stock that is sold should have real value as automobile or bushel of potatoes, and stock market should be run as a vegetable market.
Only a fool never changes his mind.
A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.
In the business world, the rearview mirror is always clearer than the windshield.
Our clients pay for value. London is the top city in the world, the best tax haven in the world for some and the top residential site in the city is One Hyde Park at the top end of Sloane Street.
The great need of the world has always been for leaders. With more leaders we could have more industry. More industry, more employment and comfort for all.
The best way to make money in business is not to think too much about making it.
My motto is: Always get even. When somebody screws you, screw them back in spades.
We started learning ourselves, understanding ourselves, reading, researching, going around the world and looking at what was defined as the very best.
I believe in benevolent dictatorship provided I am the dictator.
A real entrepreneur is somebody who has no safety net underneath them.
Investors are visionaries in some respects – they look beyond the present.
Machines were devised not to do a man out of a job, but to take the heavy labor from man’s back and place it on the broad back of the machine.
[On Laura Nyro] I said to Laura ‘You know Laura, I think we should sell your music publishing company. I think right now is the right time you have three songs in the top ten this may never happen again and I think we can get a lot of money for it.’ And I made a deal with Clive Davis to sell Tuna Fish Music for $4 million. And that was a hell of a lot of money in 1969. It made her famous, it made her rich. It got people to listen to her music with her singing.
