We get real results only in proportion to the real values we give.
There’s no better friend to any merchant than a fair competitor.
The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
The well-satisfied customer will bring the repeat sale that counts.
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
The keystone of successful business is cooperation. Friction retards progress.
It is always the start that requires the greatest effort.
I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.
Too many would-be executives are slaves of routine.
It is the service we are not obliged to give that people value most.
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
Success cannot come from standstill men. Methods change and men must change with them.
Success will always be measured by the extent to which we serve the buying public.
Every man must decide for himself whether he shall master his world or be mastered by it.
A store’s best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
Salesmanship is limitless. Our very living is selling. We are all salespeople.
Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.
I believe a man is better anchored who has a belief in the Supreme Being.
As a rule, we find what we look for; we achieve what we get ready for.
I believe in trusting men, not only once but twice – in giving a failure another chance.
Determine to do some thinking for yourself. Don’t live entirely upon the thoughts of others. Don’t be an automaton.
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