Dr Phil McGraw

I mean, if you degrade someone, you isolate them, you control them, you call them names, you demean them. That’s a horrible existence for people.

The difference between winners and losers is that winners do things losers don’t want to do.

You’re FAT – and don’t try to sugarcoat it, because you’ll just eat that, too.

This ain’t my first rodeo son!

If you don’t have a plan, days turn into weeks, weeks turn into months, months turn into years, and before you know it you’re looking back saying, I should’ve had a plan.

I don’t substitute anybody else’s judgment for my own.

When most people ask about a business growing, what they really mean is growing revenue, not just growing the number of people using a service. Traditional businesses would view people using your service that you don’t make money from as a cost.

Without a customer, you don’t have a business, all you have is a hobby.

To be most effective in sales today, it’s imperative to drop your ‘sales’ mentality and start working with your prospects as if they’ve already hired you.

No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn’t.

Hire people who are better than you are, then leave them to get on with it. Look for people who will aim for the remarkable, who will not settle for the routine.

Although Mr. Edison was called ‘The Wizard’ of the electrical world and everyone thought that electricity was the coming thing, he actually encouraged me to go with my second car.

I have a theory that the best advertisements come from personal experience. Some of the good ones I have done have really come out of the real experience of my life, and somehow this has come over as true and valid and persuasive.

I think everybody thought I was crazy that I quit my job and started a management company in which I was managing one client – Laura Nyro.

In New York and Los Angeles, you can throw your car keys to the valet and he parks it. Same in Hong Kong and Singapore, the service is off the scale. In London it’s sub-standard to abysmal.

London has got better as it’s become more international – you only have to look at the quality of the restaurants to see how improved it’s become.

In the Ford Motor Company we emphasize service equally with sales.

Chris and I came from nothing. We’re selfmade. We started with nothing, so we have nothing to lose. And we have everything to gain.

I’ve been making deals all my life.

It took only 10 minutes to do Chelsea deal with Roman Abramovich but I had to Google him first … I wasn’t sure if Jeremy Beadle was going to jump out.

I was the most productive when I was in a flex situation. Do not check for me for needless meetings.

Do not spend too much time planning or trying to anticipate and solve problems before they happen. That is just another kind of excuse for procrastination. Until you start, you won’t know where the problems will occur. You won’t have the experience to solve them. Instead, get into action, and solve the problems as they arise.