Lily Tomlin

We have reason to believe that man first walked upright to free his hands for masturbation.

I always wanted to be somebody, but now I realize I should have been more specific.

Sometimes I worry about being a success in a mediocre world.

I never get the accountants in before I start up a business. It’s done on gut feeling, especially if I can see that they are taking the mickey out of the consumer.

You can’t do this! We have an arrangement! We have a contract!

There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.

If you are not taking care of your customer, your competitor will.

Competition is the lifeblood of industry.

Salesmanship is limitless. Our very living is selling. We are all salespeople.

It was impossible to operate in the aluminium business without krysha – very real physical protection.

Investors have very short memories.

Entrepreneurs are always taking feedback, especially from their customers, bankers, workers, and sales force. Without straightforward feedback, entrepreneurs cannot make sound decisions.

My motto is: Always get even. When somebody screws you, screw them back in spades.

Profits made out of the distress of the people are always much smaller than profits made out of the most lavish service of the people at the lowest prices that competent management can make possible.

Does advertising corrupt editors? Yes it does, but fewer editors than you may suppose… the vast majority of editors are incorruptible.

It’s a new endeavour for me. I’ve never run a territory. I’ve never talked publicly to people. I’ve got to try it just to see whether I like it.

While I love technology and social media, a text or a tweet can never replace the real value of conversation.

A market is never saturated with a good product, but it is very quickly saturated with a bad one.