The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
James Cash Penney
More quotes by James Cash Penney
The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.
No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn’t.
More quotes about Business
I foresee the time when industry shall no longer denude the forests which require generations to mature, nor use up the mines which were ages in making, but shall draw its raw material largely from the annual produce of the fields. I am convinced that we shall be able to get out of yearly crops most of the basic materials which we now get from forest and mine.
As betting at the race ring adds neither strength nor speed to the horse, so the exchange of shares in the stock market adds no capital to business, no increase in the production and no purchasing power to the market.
If each of us hires people who are smaller than we are, we shall become a company of dwarfs. But if each of us hires people who are bigger than we are, we shall become a company of giants.
Some manufacturers illustrate their advertisements with abstract paintings. I would only do this if I wished to conceal from the reader what I was advertising.
The most important word in the vocabulary of advertising is TEST. If you pretest your product with consumers, and pretest your advertising, you will do well in the marketplace.
On Beverly Hills we paid too much. One hundred per cent, we did over-pay. We didn’t do our research properly.
It strikes me as bad manners for a magazine to accept one of my advertisements and then attack it editorially – like inviting a man to dinner then spitting in his eye.
You can’t tell me you can make any system or country work with low wages and high prices, and high wages with high prices don’t mean anything when the prices eat up the wages and don’t leave anything over.
In New York and Los Angeles, you can throw your car keys to the valet and he parks it. Same in Hong Kong and Singapore, the service is off the scale. In London it’s sub-standard to abysmal.
London has got better as it’s become more international – you only have to look at the quality of the restaurants to see how improved it’s become.